23 May Systems Engineer
HYBRID | FULL-TIME
Boulo is helping our client, a fast-growing company focused on providing superior managed IT services to small to mid-size businesses throughout Central Ohio, as they search for a Level 3 Systems Engineer to join their team.
Employment Type: Full-time
Flexibility: Hybrid
Salary: $60,000 – 80,000
Benefits: Health, STD and LTD fully paid by company, Dental, Vison and 401K also offered
The company’s vision is to provide exceptional IT support and network security to small to mid-size businesses throughout the Eastern United States. They are a customer service-centric organization that provides cybersecurity solutions, outsourced IT support and network management and take pride in the unrivaled service that they offer customers. Their proven reputation for comprehensive network security and extraordinary help desk support has been built through years of dedication.
This Level 3 Systems Engineer will serve as the escalation point for our Level I and II technicians as well as manage servers so network administration experience is a must. This position will be working complex server and network issues daily. A cybersecurity focused approach is required.
Requirements of the Level 3 Systems Engineer:
- Help Desk experience
- Customer Service experience
- Bachelor of Science in Information Technology preferred
- CompTIA A+
- CompTIA Network+ or CCNA
- CompTIA Security+
- MCSA: Windows Server OS
- 5+ Years of technical support experience
- Experience resolving desktop/laptop issues
- Experience resolving advanced network issues
- Experience with Windows 8/10
- Experience with Windows Server OS
- Experience with HyperV and VMWare
- Experience with Microsoft products (Microsoft 365, SharePoint Online, Exchange Online, SQL, etc)
- Comfortable interacting with customers
- Comfortable working independently
- Ability to work on multiple tasks simultaneously
- Willing to travel to client locations as needed
Benefits:
- Financial assistance for ongoing professional development and training
- 100% paid employee health insurance premiums
- Dental and Vision insurance
- Flexible PTO
- Mileage and cell phone reimbursement
- Team lunches and outings
- Simple IRA with employer match
- Team focused, goal-oriented work environment
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Our clients are dedicated to building a diverse and inclusive workplace. If this role sounds exciting but your past experience doesn’t include every qualification in the job description, apply anyways! You may be just the right candidate.
About Boulo: Boulo is the go-to recruiting expert for working mothers and employers that embrace flexibility for mutual benefit. With years of experience as recruiters, professionals and mothers, our optimism and hope knows no limits in making the workplace work for everyone. If you would like to receive updates about new jobs and jobs not publicly available, create your Boulo profile here: https://app.boulosolutions.com/signup/member. Joining the Boulo Community is free.