There’s no argument that using Artificial Intelligence (AI) for recruiting has increased the efficiency of the hiring process. For any company dealing with a high volume of resumes, it can dramatically lower costs. In fact, according to the U.S. Equal Employment Opportunity Commission, four out of five companies now use automation to make employment decisions.
Here’s where the wheels fall off the cart. Without proper human oversight, there is a pricey and unintended impact of using AI, too: excellent candidates being dropped from consideration because of AI bias. Some AI tools and models currently being used by recruiters and hiring managers disadvantage women, non-white men, and those with non-traditional career paths or gaps in their experience. To anyone seeking diversity and a more innovative workforce, this spells bad news.